Hidden Ridge Resort’s latest update for guest information of COVID-19


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Covid Update

On April 8^th, our hot tubs were permitted to open with strict provincial capacity restrictions in place. Reservations can be made for individual cohorts and we will use an appointment system with scheduled time slots for each group.

Hot pool bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel. Hot pool use is subject to change at any time including last minute closures.

This will make it difficult to accommodate every guest cohort when our hotels are busy and we cannot guarantee that every guest will have access to our hot pools.

Please visit our Covid-19 Update page for further details.

We appreciate guest patience while we adapt to changing guidelines.

Hidden Ridge Resort

Hidden Ridge Resort has a great location, tucked away from the downtown area with some scenic views overlooking the town. This condo style property is popular for its full kitchens, larger units and wood burning fireplaces. The Hidden Ridge Resort allows you to be on vacation but still offer many comforts from home. Be a true Canadian and BBQ year round, take a local paper from our lobby to see current events, or just enjoy a s’mores from the comfort of your wood burning fireplace in your condo.

Tucked away on Tunnel Mountain
Condos with full kitchens
Wood burning fireplaces (Complimentary firewood)
Upper outdoor hot tub
Lower outdoor wading pool
Sauna
Laundry Services on-site
Pet friendly (book in advance)

Condos with patio or balcony
Complimentary wifi
Complimentary Banff Local Roam bus passes
Two Barbeque and picnic areas
Condos sleep up to 10 people
Bike rentals

Safecation

We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

No contact arrival and departure
Your own kitchen and living space
Enhanced cleaning and disinfecting measures in line with AHS protocols
Exterior access to your guestroom
Located in quiet, spacious areas close to nature and away from crowds
Quick access to a variety of recreation trails
Friendly, knowledgeable staff with mandatory preventive education and training

A walk around the resort

Our guests Online

Wonderful Stay

Stayed in the Premier 3 Queen Loft condo. Spotlessly clean. Decor style might date to the late ‘90’s-ish but everything was VERY well maintained and in excellent condition. Kitchen appliances were newer and sparkling clean and the kitchen was well outfitted (with the exception of baking pans and a dish drying rack). Beds and pillows were comfortable enough, towels were appropriately thick. The nights were very cool (below 10C) so lack of A/C was not an issue but the ceiling fan helped move air when needed (and it doesn’t normally get hot in the mountains anyway and Alberta doesn’t get humid). Beautiful view of a peak from the loft window to wake up to in the morning.

Reviewed July, 2020

Great for pets!

We brought our two dogs with us and this place was perfect! They provided us with a big dog bed, 2 bowls, and a new toy! Room was clean, spacious, has lots of places to walk around with the dogs, and a great location close to Banff Ave.

Reviewed August, 2020

Worth the visit to Hidden Ridge

Thank you to all the staff at the Hidden a ridge resort. The staff at the front desk (especially Pippa) and maintenance staff who were incredibly nice and helpful(shout out to Brian who always had a smile on his face, was very helpful when asked questions about the resort/tourist attractions around Banff and even stopped to take photos for guests). Thank you.

We are a couple in our late 30’s who enjoy the balance of an active nightlife and the peaceful serenity of nature. This resort offered both! We stayed in the King premium suite (502) that overlooked the mountains. We felt like it was condo living within the mountains. The unit was fully equipped and had everything we needed for our 5 day stay.

Reviewed August, 2020

Booked Cabin with Games Room & 3 beds

Great little resort, free tickets for the bus for the duration of your stay – very useful.
Had a large family gathering and there were enough rooms/beds for 5 couples (we only had 3).
The hot tubs were amazing (lots of instagrammers when we were there), I would highly suggest this resort.

Reviewed March, 2020

Great Ski Condo

A really convenient and comfortable place. The staff is really attentive and helpful. The location has the Roam bus right in front and gets you to downtown easily. From there you can grab the free shuttle to any of the SkiBig3 resorts. The condo is spacious for a 2 bed 2 bath. Kitchen is tiny but has everything you need for light meal prep. Housekeeping comes daily for basics and cleans on day 3. We enjoyed our stay as a family.

Reviewed March, 2020

Beautiful Mountain Retreat!

Hugely impressed with this hotel, the rooms are well sized and kitted out with log fires, dishwashers etc. The hot tub and swimming pool were excellent and had awesome views of the mountains but were a little overcrowded in the the evening.

Reviewed December, 2019

Best Value in Banff for a Large Group

We stayed at Hidden Ridge for 8 nights over (U.S.) Thanksgiving Holiday. What we loved the most was the location (up the mountain with views of town), the space (we rented a game room unit so we had 4 different rooms), the fire place (free wood, kindling) and, of course the HOT Tubs. The hot tubs are open from 8a-10p, we were there in the winter and it was really cold out. Our 5 and 3 year olds love to swim. One hot tub is a bit warmer than the other so my kids could play in the less crowded cooler tub. The tubs have views of town and mountains, the sauna is right there too.

Reviewed November, 2019

Definitely Coming Back

We stay regularly in Banff as we live in Calgary. We stayed for 3 nights mid week at Hidden Ridge. The resort was not crowded thus the hot tub(a major plus) was not overused. Good walking trails around the resort. The wood fireplace ( also a major plus) worked well. The resort supplies the wood. Staff were responsive to any concerns ( fire wood was wet and we needed a baking dish) They had solutions to both problems) and friendly. Our one bedroom unit was well equipped and very comfortable. Heated floors, new mattress, comfy linens, lots of towels, shampoo etc, coffee etc all supplied, daily basic cleaning, underground heated parking and pet friendly all make this a desirable affordable location. Bus passes or cabs can take u to town.

Reviewed November, 2019

Great Experience!

We stayed at the Hidden Ridge Resort for four nights in November 2019. The reservation was simple and the pictures online accurate. Our condo had two bedrooms and a loft, with comfortable beds. Everything we needed in terms of kitchen supplies were there, and the daily fresh towels were appreciated. The staff were awesome, friendly and responsive to any requests we had! We loved the hot tub, hot pool and free firewood. The bus came around every 45 minutes with free service into town. We look forward to our next trip to Banff and would highly recommend this resort!

Reviewed November, 2019

“Beautiful location”

This is a great family friendly pet friendly resort It is close to public transportation and walking distance from downtown Banff. Our room was adequate for a family of 6. There were two double beds in the bedroom so you have to really like each other. The kitchen area was nice and we saved on the cost of eating out. The hot tub was a short walk from our room and is well used. It was comforting to have underground parking. There is a tiny business center with a printer available. . The staff was friendly and helpful. I would recommend this hotel for everyone

Reviewed April, 2018

“Functional condo, beautiful views”

My family of 7 stayed comfortably in a 3 level condo consisting of a 4 queen bed, 2 full bath, full kitchen, washer dryer in the unit and a wood burning fireplace. You get all the free firewood you want! The property is located on Tunnel Ridge overlooking the cute town of Banff. It is a quick 1-2 minute drive into downtown Banff. The condo is functional and clean. Maid service is provided everyday with clean towels daily. My only complaint is that the kitchen is quite small. There is only room for the chef in the kitchen. I absolutely loved the large hot pool and cool pool overlooking the Canadian Rockies. It is a few steps away from the condos. A beautiful large dry sauna is located next to the hot and cold pools. All the towels you need are provided right there, as well as a changing room and shower. It was a good price for the condo and amenities. I would stay there again.

Reviewed February, 2018

“Great combination of price, amenities, and location for the traveler looking to save.”

This place is the perfect combination of price, amenities, and location! Rooms are affordable, relatively spacious, and have some great amenities for the price—patio, fireplace (free matches, wood, and kindling), and a kitchenette with all you’ll need for basic cooking. The rooms are a little dated and show some wear & tear, but nothing major. It is located a few minutes uphill from town with plenty of parking, a bus stop nearby, or a sidewalk all the way up the hill. The rooms and patios have some decent views, as well.

The resort also has laundry facilities, hot tub/pool, and free snow cleat/crampon rentals. They are really nice crampons, but one of the cables broke on mine at the end of my hike. The staff and manager were awesome with handling it. They were always super polite and friendly.

Reviewed January, 2018